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Returns - planetcamping.co.uk

Returns

planetcamping.co.uk is confident that your new purchase will meet and exceed your expectations. However, in the unlikely event that you are dissatisfied with your new product you may return it to us for a full refund WITHIN 7 DAYS OF PURCHASE DATE. The item must be unused in its original packaging and condition as new. Any returns should be sent at your cost to the following address:

planetcamping.co.uk
The Old Pumping Station
Littleton Road
Littleton
Winchester
Hampshire
SO22 6PR
United Kingdom

When returning an item by post, you must obtain a Certificate of Posting from the Post Office which may be requested by us at any time. Please note that these certificates are provided free of charge. On receipt of your returned item, we will then process a refund to your payment method (excluding p&p) providing the above conditions are satisfied.

Defective Goods

If any product arrives damaged we will replace it free of charge or issue a full refund if preferred. Please contact us within 7 DAYS of your purchase date detailing the problem. Any returns should be sent to the following address:

planetcamping.co.uk
The Old Pumping Station
Littleton Road
Littleton
Winchester
Hampshire
SO22 6PR
United Kingdom

When returning an item by post, you must obtain a Certificate of Posting from the Post Office in order for us to refund your postage costs. On receipt of your returned item, we will then either exchange your item or process a full refund as appropriate.